In economics, there is a key concept called "transaction cost." Nowadays, leading internet products are all focused on reducing transaction costs to significantly enhance user conversion and payment rates. However, the reason users on our betting platform are hesitant to make their first deposit is often due to issues with one of the "six elements of transaction cost."
These six elements are:
1. Search Cost
Before users enter the platform, the search cost already begins to influence their decision-making. If the advertising materials cannot clearly convey the product's unique selling points and promotional activities, they will be drowned in a sea of information. Particularly, be wary of "fake promotions" materials; once exposed, trust will immediately collapse.
2. Measurement Cost
Once users enter the website, they face an overwhelming array of games and a chaotic interface. Without layered guidance and clear labels, newcomers can't find a way to start, and old users can easily lose direction. What seems abundant is actually just disorder.
3. Evaluation Cost
When users compare multiple platforms, authenticity becomes key. If your platform offers less in recharge bonuses, has higher betting multiples, and many activities but lacks sincerity, users will naturally "vote with their feet" and choose competitors.
4. Decision Cost
Too many options can also deter users—Which recharge amount to choose? Which event to participate in? How to play the games? The more choices and the more complex, the easier it is for users to fall into "decision paralysis" and ultimately give up on recharging.
5. Execution Cost
Complicated registration processes, excessive verification, and difficult withdrawals can directly deter potential depositing users. If other platforms are a smooth road, and your platform is like climbing a mountain—who would want to take an extra step?
6. Risk/Guarantee Cost
What users care about most is whether the odds are fair, whether winnings can be withdrawn, and whether their funds are safe. If the odds are too low, risk control is too strict, or the withdrawal timing is not transparent, users will assume you are "cheating." Even if the activities are tempting, they won't easily make a first deposit.
Each transaction cost element is like a threshold before user payment. When these thresholds accumulate, no matter how much you spend on advertising, users can easily bypass them. It is recommended to seriously "score" each link—whether it's 30, 60, or 80 points? Are there still critical weaknesses?
From now on, use the "six elements of transaction cost" as an optimization framework, correct each one by one, and reward accordingly. The rate of first deposits and overall data will naturally improve.
This is experience gained from practice. Due to character limits on the TG channel, only a simple model is shared here for mutual encouragement.

May 7, 2025 Daily Update: Why Don't Users Make Their First Purchase? Explained in 5 Minutes with Economics

Let's get to the point.
治安很乱,八卦很多,但是学习知识一样重要哦,任何与行业发展相关的话题都可以在此发展
Comments0
Let's learn knowledge now

Thank you, great share.
This model has been studied before, but I never thought it could be applied to gambling.
Launch a "Top up 100 get 500 free" promotion, let's see if they make their first deposit or not. There are so many tricks and cheats out there.

You are just being argumentative; if you continue like this, I might as well take your last name.
Can you provide some examples next time?
Doesn't the white disk doing KYC also form an obstacle?

This is somewhat different; on one hand, it's a strict regulation, and on the other hand, it ensures there are no spam users, the benefits outweigh the drawbacks.
The implementation cost is accurately described; filling in a bunch of information really annoys the users.
Nowadays, everyone uses bundled internet plans, there's simply no flexibility for adjustments.

Some steps do not rely on the product. Both the operational and marketing sides can achieve excellence.
Thank you
Actually, many recharge failures are due to poor matching of the event entry.
Many of our users don't know we have a first-time top-up bonus, haha.

This is the problem, if the reach increases, your first-time top-up will grow somewhat.
"I'm just passing by on the internet"
thx
Sometimes users really just want to try, but give up when there are too many steps.
This is the first time I've seen such analysis; it turns out there are so many psychological barriers behind recharging.
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