Thailand's authoritative polling agency "Super Poll" recently released a survey report showing that telecommunications fraud has become a major social issue of concern to the Thai public. The data shows that 95.2% of respondents indicated that they are "very familiar" with telephone scams and telecommunications fraud gangs, with only 1.7% of respondents stating they know little or nothing at all, indicating that such crimes have become a national social focus.
Public Support for Countermeasures
The survey shows that 83.6% of respondents support the use of strict measures such as "freezing suspicious accounts" to curb fraudulent activities, but at the same time, 75.9% of the public emphasize the need to ensure that technological methods are precise and fast to avoid affecting innocent people. 71.5% believe that freezing measures should continue to optimize the implementation method, taking into account fairness and efficiency. 63.2% of respondents think that properly implemented measures can actually help enhance trust in the financial system.
Trust Assessment of Law Enforcement Agencies
The public shows high confidence in major law enforcement and regulatory agencies: 62.3% trust the Thai police, 58.9% trust the Bank of Thailand, and 51.3% trust commercial banks. The public believes that the police and the central bank play a core role in anti-fraud work, while confidence in commercial banks still needs to be further strengthened.
Expectations and Suggestions for Government Actions
80.5% of respondents clearly remember Prime Minister Anutin's previous actions against telephone scam groups, 92.7% hope the government accelerates the return of frozen funds to victims. 78.5% of the public hope the government continues to block the communication and financial channels of scam gangs, 74.6% support strengthening cross-border cooperation with Southeast Asian countries, and 73.4% hope to increase budget investment in building real-time monitoring systems.
Victim Experiences and the Dangers of Scams
In-depth interviews revealed the multiple crises brought about by telecommunications fraud: some people lost their life savings, with funds transferred to unknowing third parties; some handed over all their money out of fear of being held accountable; and some victims went bankrupt, businesses collapsed, families broke up, and even forced divorces or long-term heavy debts occurred.
Expert Analysis and Prevention Suggestions
Experts point out that telecommunications fraud not only causes economic losses but also has a long-term impact on social trust, family relationships, and individual psychology. The public generally calls for the government to maintain strict crackdowns while ensuring system transparency, quick return of victim funds, and using technological means to reduce the risk of wrongful harm, balancing prevention and fairness.
