Singapore gambling operators launch multilingual AI emotional customer service, using "cultural EQ" to optimize player experience.

Recently, the Southeast Asian gambling industry has taken a novel step in the digitalization of customer service. The well-known operator Resorts World in Singapore has officially launched a multilingual AI emotional recognition customer service system named Harmony. This system is not just a simple

Construction of a $2 billion super casino in northern Vietnam aims to rival Macau and Singapore.

Vietnam's Sun Group launched a comprehensive tourism and entertainment project on December 19 in Yuntun County, Guangning Province, with a total investment of over 2 billion US dollars. The core casino district has attracted industry attention. The project is positioned as a "resort city," aiming to

The Marina Bay Sands hotel in Singapore has been fined SGD 315,000 for a data breach.

Singapore's Marina Bay Sands Hotel was fined S$315,000 (about US$243,300) by the Personal Data Protection Commission (PDPC) for a major data breach in 2023. The incident resulted in the personal information of 665,000 customers being leaked on the dark web for over six months. The leaked data origin

Las Vegas Sands Group Shuts Down Digital Gambling Division, Focuses on Macau and Singapore Physical Operations

Las Vegas Sands Corp. announced the cessation of its online gambling subsidiary, Sands Digital Services (SDS), which will result in approximately 400 employees losing their jobs. The group stated that it will refocus on its core businesses in Macau and Singapore, continuing the strategy of focusing

A Chinese national pleaded guilty in a Singapore court for his involvement in the leak of information pertaining to a thousand Korean gamblers.

A Chinese national man admitted in a Singapore court to violating the "Computer Misuse Act" for allegedly stealing and transferring personal information of a thousand South Korean gamblers. The case involves a transnational gambling data breach, raising concerns about cross-border data security and

Singapore Safeguards Wealth, Dubai Conceals Wealth, Hong Kong Creates Wealth: The Choice Among the Three Poles of Global Wealth

In the global landscape of capital flow, Singapore, Dubai, and Hong Kong have become the three most discussed nodes among high-net-worth individuals. They are not just cities, but represent three different wealth logics: preserve, hide, create. Choosing where to go is not just about passports and id

Singapore plans to allow legal trading of in-game items, remote gambling licenses may be revised.

The Singapore Gambling Regulatory Authority (GRA) recently launched a public consultation to revise the existing "Remote Gambling Opportunity Games License" (RGOC), relaxing the restrictions on the use of in-game markets by Class 2 license holders, to adapt to the current trend of in-game transactio

Entry Denied! Singapore ICA strictly investigates illegal labor and grey industry personnel entry!

Over 500 people in Singapore involved in scams and illegal lending investigated! Youngest just 16 years old!

Over 500 individuals are under investigation by Singapore police for suspected fraud and illegal lending. The youngest adult involved is only 16 years old. They are implicated in more than 2,400 cases of scam incidents and illegal lending activities.

Singapore's Marina Bay Sands launches an $8 billion expansion plan to create the world's most luxurious gambling resort.

Marina Bay Sands in Singapore has officially launched an expansion project worth up to 8 billion US dollars, aiming to upgrade this most profitable casino resort in the world into a world-class luxury gambling and entertainment complex.On July 15, the parent company Las Vegas Sands held a groundbrea

Singapore and Malaysia jointly crack down on illegal horse racing betting groups! 16 people arrested!

Who will lead the new order of Asia-Pacific gambling? Singapore sits firmly at the core of the table, while Southeast Asia's heroes await to break the game.

As Southeast Asian countries accelerate the development of the gambling industry, industry veteran consultant Aydemir Yuksel points out in his latest column that Singapore remains the "gold standard" of the Asia-Pacific gambling industry. Whether it's regulatory systems, operational efficiency, or i

Century Entertainment collaborates with the Philippines' WPT to enter the Asia-Pacific online gambling market.

Century Entertainment International Holdings Limited, a Hong Kong-listed company, announced on July 10 that it has officially entered into a joint venture agreement with World Platinum Technologies Inc (WPT), a gaming system provider based in the Philippines. The partnership aims to develop electron

Singapore introduces new law: Funds in accounts can be frozen in the face of scam risks.

Singapore's "2025 Anti-Fraud Protection Act" has officially taken effect, providing stronger legal tools to combat the increasingly rampant online fraud. The new law grants the police greater authority to freeze bank accounts preemptively when there is a risk of individuals transferring money to fra

High-risk alert! Scam syndicates earn 120 million in illicit money annually! The gambling industry becomes a "money laundering springboard" with soaring risks!

China and Hong Kong join forces to crack down on cross-border fraud syndicates, dismantling a 1.2 billion black money chain.

Hong Kong and Singapore police recently joined forces in a transnational law enforcement operation, successfully dismantling a cross-border group centered around Chinese individuals who used "cat pool" devices for large-scale telecommunications fraud, involving funds up to 120 million yuan, marking